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Juggledad
Joined: 04 Jun 2006
Posts: 27
Location: Massachusetts, USA
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 Posted: Thu Apr 22, 2010 5:42 pm Post subject: What is the upgrade price? |
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We have been running version 3 and I just uploaded and installed version 4.03 and now I get a message that I need to buy and update extension.
1) how much is the extension?
2) why isn't there a notice on the download page?
3) How do I get back to my previous version?
being a church, it make take some time to convince the powers that be that an upgrade is needed. |
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Sebastian
SongBeamer
Joined: 22 Apr 2006
Posts: 198
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| Posted: Thu Apr 22, 2010 5:51 pm Post subject: |
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| At the moment we don't charge the customers in USA for updates. You should have received a new key when version 4 came out. Please use the support form on our website and we'll send you a new key. |
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veltin
Joined: 29 Sep 2010
Posts: 1
Location: Germany
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| Posted: Wed Sep 29, 2010 12:57 pm Post subject: |
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| Sebastian wrote: | | At the moment we don't charge the customers in USA for updates. You should have received a new key when version 4 came out. Please use the support form on our website and we'll send you a new key. |
Don't understand, why you than charge European customers for updates? I would like to have same conditions. I have version 3 and free update for version 4 would be great. |
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Sebastian
SongBeamer
Joined: 22 Apr 2006
Posts: 198
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| Posted: Thu Sep 30, 2010 9:42 am Post subject: |
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The only option would be charging the customers in USA as well.
We had a similar offer for updates for the German speaking customers until about two years ago. So why shouldn't we be allowed to have free updates for customers in USA for a limited time, too? |
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Taras
Joined: 07 Dec 2009
Posts: 3
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| Posted: Tue Oct 05, 2010 3:05 am Post subject: |
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| Are you offering a free upgrade for 4.09 for US customers or was this only for 4.3? |
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Sebastian
SongBeamer
Joined: 22 Apr 2006
Posts: 198
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| Posted: Tue Oct 05, 2010 2:21 pm Post subject: |
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| This offer is still valid. If your key does not work in Version 4.09, send us an email. |
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Taras
Joined: 07 Dec 2009
Posts: 3
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| Posted: Wed Oct 06, 2010 3:14 am Post subject: |
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I upgraded and everything is working fine. Only when i first turn on songbeamer it says "Licensed to Demo Version", but when I check "Help-Info" it says full version. So I guess it's all good
Thank You |
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